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The Ultimate Guide to Personalized Jewelry Trends 2026: Why Sentimental Value Wins
The Ultimate Guide to Personalized Jewelry Trends 2026: Why Sentimental Value Wins
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
I’m having issues placing an order.
We’re sorry to hear that you’re unable to place an order. You can try this method or contact Customer Service and we will work on resolving the issue as quickly as possible.
When will I get my order?
We will work quickly to ship your order as soon as possible (usually after 3-5 business days). Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What happens if I type in the wrong address?
If you provide us with a wrong address and the shipment has not been sent out please email us and we will change it to the correct address if it has been sent out, it is not our responsibility to re-send that item with your new address, so please make sure to type in your correct address when placing your orders!
Faulty item received
If you receive a faulty item, just send us a picture of it to along with your order number. If the item(s) delivered to you would be faulty or if withers off in the first wash, we’ll send you a free reshipment. You don’t have to send it back to us. All we’d need would be a picture of the faulty item.